Refund Policy

Effective Date: 06/01/2010

At Outsourcers4U, we are committed to delivering high-quality IT solutions and excellent customer service. Your satisfaction is important to us. Please read our Return and Refund Policy carefully to understand your rights and our obligations.

1. Service-Based Refunds
As a provider of professional IT services, our offerings include, but are not limited to, consulting, support, cloud integration, cybersecurity solutions, managed IT services, and software development.

Due to the nature of digital and service-based work, refunds are generally not issued once work has begun or a service has been delivered. However, we are committed to fairness and transparency. Refund requests may be considered under the following circumstances:

Work not yet started: If you cancel a service before any work has begun, a full refund may be granted.

Project cancellation by us: If we are unable to complete a project for any reason on our end, you will be eligible for a full or partial refund, depending on the work completed.

Service dissatisfaction: If you are not satisfied with the results of a service, we will work with you to address concerns through revisions or adjustments before considering a refund.

2. Non-Refundable Services
The following services are typically non-refundable:

Services that have already been fully rendered or delivered

Custom software development or installations

Hourly-based technical support and consulting

Third-party product or license purchases on your behalf

Setup or initiation fees for cloud, hosting, or managed services

3. Requesting a Refund
To request a refund, please contact us within 7 calendar days of the service delivery or project milestone. Include:

Your name and contact information

Service or project details

Reason for your refund request

Email your request to: dispute@outsourcers4u.xyz

All refund requests will be reviewed on a case-by-case basis. We aim to process decisions within 5–7 business days.

4. Dispute Resolution
If a disagreement arises regarding service quality, deliverables, or billing, we encourage open communication. We are committed to resolving any disputes fairly and promptly, and may offer revisions or service credits when appropriate.

5. Changes to This Policy
We reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after such changes constitutes acceptance of the revised policy.

6. Contact Us
If you have any questions about this policy or your specific situation, please don’t hesitate to reach out.

Outsourcers4U
Email: dispute@outsourcers4u.xyz